We moved to Wentzville over 30 years ago and have heard people speak of the O’Fallon location many times. Unlike other facilities, I have never heard anything bad said about Twin Oaks. I was delighted to hear that Twin Oaks at Heritage Pointe was opening in Wentzville.
As Mom approached a point where it was no longer safe for her to live alone, I checked prices, services and reputations of many facilities in the area. I visited Heritage Pointe several times before making my decision. I talked to the residents as well as watched the staff as they performed their duties and interacted with the residents and with each other. The deciding factor in my case was your people. They are cheerful, friendly and helpful.
It seems to me that you have selected a good group of people that work well together and believe that their main objective is to make the residents lives happier. You have done your work well and it shows